Danske Bank
Chasing cost drivers in the midrange environment
Challenge:
- Understand, explain, control, reduce, and avoid operational cost drivers on servers running MS Windows and Linux
- Map midrange resource usage to business units and applications
- Need to identify candidates for rightsizing through effective
Action:
- Roll out of ITBI collectors on 2,000 servers (+virtual) (Windows, Linux, SQL)
- Mapping to business dimensions from asset management system to support analysis of usage and costs by business areas, service providers, SLA, environment, etc.
- Standard reports at three levels
- Showback to capacity owners
Result:
- Insight for everyone into capacity usage and costs on any platform
- Rightsizing of servers – both over and under utilized
- Follow up on outsourcer (invoices & SLAs) business rules