Challenge:

• To bring IT performance up to optimum level of cost effectiveness while enhancing its worth as a tool for Coop’s business.

Action:

• Entering into a Managed Services agreement with SMT Data in order to get maximum performance out of already installed IT Business Intelligence solutions.

Result:

• Complete transparency across all parameters of IT usage.
• Significant capacity cost reductions in both mainframe and Windows environments

Summary

Manage your IT just as well as your organization manages your business. The Transparency Case Study tells how COOP in Denmark uses ITBI to work as excellent with their IT as they operate their retail business.

“IT Business Intelligence takes the guesswork out of our jobs. We don’t work with assumptions anymore – we are fact-based.” Leon Bredo Jensen, Coop