ITBI™ – who uses what and for how much?

ITBI explanatory diagram

SMT Data has developed a unique software solution that collects, aggregates and processes enormous amounts of technical data from the company’s IT-infrastructure. Conceptually it is Business Intelligence for IT – we call it ITBI.

The Problem

This is the CIO’s dilemma: Budgets are being cut or at best kept flat, IT environment complexity is ever increasing, business and user requirements are growing continuously and the assisting technical staff is reduced again and again.

Many have turned to outsourcing to save money – and frankly to dump the problem in the outsourcing provider’s lap. But that often only makes matters worse. The skills to understand mainframe and open systems capacity challenges now rest with the outsourcer. The CIO and the CEO see rising IT resource consumption, divorced from the fundamentals of the business. Therefore, they often find themselves without any means to effectively control the rising demand for processing capacity (or to have an effective dialog with the outsourcing provider).

IT departments typically cannot match IT costs to business activities and business is not accountable for its IT costs.
Thus, many key business decisions are made without understanding IT cost implications. With the risk that IT costs may grow disproportionally and get out of control.

Similarly many outsourcers experience dissatisfied customers, a disconnect between the capacity costs they pay for and what they can bill to the customers, and many unproductive hours of analyzing and reporting on these costs.

These are the problems that SMT Data was created to address. We deliver services, knowledge and tools to help you manage your data center more efficiently. This includes monitoring your outsourcing providers and linking the use of IT directly to the company’s bottom line and development potentials.
For almost 30 years we have supplied fact-based optimization:

  • Reducing IT infrastructure costs while enhancing utilization and performance
  • Linking IT resource consumption and IT costs to business activity
  • Controlling outsourcing providers and optimizing outsourcing costs
  • DevOps transparency: Explain Application Developments impact on IT operational costs
  • Consolidating assets and balancing load before / after M&A, Cloud etc.
  • Reducing the time spent analyzing and reporting